Q: It’s been two weeks, where is my order?

A: Though we do not expect this to happen, if there is any significant delay with your order, we will contact you immediately. We will be in contact with you from the time you place your order until you receive your delivery. After your item has left our location, we can provide you with a shipment tracking number in most cases, at our discretion. Once your order ships, this tracking number will automatically be emailed to you, so there is no need to email us asking if your package has shipped, as we usually notify customers the same day their order ships.

Q: What is meant by the terms: Automatic, Quartz, and a Sweeping Second hand?

A: Automatic refers to a watch movement consisting of a self-winding mechanism, which allows the watch to run independently without batteries. The advantage to this is that batteries are not required for the watch to run. The disadvantage is that the watch should be serviced every few years to make sure it runs smoothly.
Quartz refers to a watch movement that runs from a battery. The advantage to this is that the watch normally lasts longer than an automatic watch. The disadvantage to it is that the battery has to be changed every so often.
A sweeping second hand refers to a second hand that sweeps smoothly instead of ticking once every second. Its movement consists of a bunch of very tiny, rapid ticks that combine to make it look like the hand is sweeping smoothly. All automatic watches have a sweeping second hand, and all quartz watches have a ticking second hand.